Privacy Policy

1. Introduction

Dream Journey Yachting (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website at dreamjourneyyachting.com and our yacht charter booking services.

As a Croatian company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and Croatian data protection laws.

2. Information We Collect

a) Information You Provide Directly

Booking and Inquiry Form

• Full name

• Email address (required)

• Phone number (optional)

• Message or special requests

• Selected yacht details (model, name, rental dates, pricing)

Contact Form

• Name

• Email

• Phone

• Subject

• Message

Newsletter Subscription

• Email address (opt-in only)

b) Information Collected Automatically

• IP address

• Browser type and operating system

• Device type

• Pages visited and time spent

• Referring URLs

• Cookie identifiers

3. How We Use Your Information

• Booking Processing – Creating yacht reservations, confirming bookings, responding to inquiries

• Marketing – Sending newsletters (only with your consent; unsubscribe anytime)

• Website Analytics – Improving user experience and understanding customer preferences

• Legal Compliance – Tax records, fraud prevention, business operations

4. Legal Basis for Processing (GDPR)

• Contract Performance – Processing booking requests

• Consent – Marketing emails and marketing cookies

• Legitimate Interest – Analytics and fraud prevention

• Legal Obligation – Tax and accounting records

5. Cookies and Tracking Technologies

We use the following cookies:

• Webflow Session – Site functionality, form submissions – Essential – Session

• __WEBFLOW_CURRENCY_SETTINGS – Currency preference – Functional – 1 year

• Google Tag Manager – Conversion tracking, analytics – Marketing – 2 years

• Webflow Analytics – Site traffic analysis – Analytics – 2 years

Manage Cookies

You can manage cookies using your browser settings or the cookie preferences link on our website.

6. Sharing Your Information

We share data with the following third-party processors:

Nausys (ws.nausys.com)

Yacht reservation system

Data received: Name, email, phone, yacht ID, rental dates

Webflow (webflow.com)

Website hosting and forms

Data received: All form submissions and analytics data

Google Tag Manager

Marketing analytics

Data received: User interactions and conversion events

Google Fonts

Website fonts

Data received: IP address during font delivery

We do not sell your personal data.

7. Data Retention

• Booking / Inquiry Data – 1–2 years after charter completion

• Newsletter Emails – Until unsubscribe or deletion request

• Analytics Data – 14–26 months (Webflow / Google policies)

• Cookies – Session to 2 years depending on type

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data (“right to be forgotten”)

• Restrict processing

• Port your data to another service

• Object to processing

• Withdraw consent for marketing

• Lodge a complaint with a data protection authority

Exercise Your Rights

Email booking@dreamjourneyyachting.com with the subject line “Privacy Request”

9. Data Security

We protect your data using:

• HTTPS encryption for all transmissions

• Secure API authentication (Nausys integration)

• Access controls and regular security updates

No internet transmission is 100% secure. We cannot guarantee absolute security.

10. International Data Transfers

Some processors (such as Google and Webflow) may transfer data outside the EEA. We ensure protection through:

• EU adequacy decisions

• Standard contractual clauses

• Privacy Shield equivalent protections

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect children’s personal data. If you believe such data has been collected, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. Material changes will be communicated via:

• Updated website notice

• Email notification (for significant changes)

13. Contact Us

Dream Journey Yachting (D.J. Usluge d.o.o.)

10 000 Zagreb, Croatia

VAT: HR20286257378

Email: booking@dreamjourneyyachting.com

Phone: +385 99 6928 192

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